Connected service

Connected Service. Predictive Uptime for Infection-Control Programs.

Telemetry-informed support for sterile-processing equipment interfaces, lot-level recall drills, and cybersecurity guidance under FDA Premarket Cybersecurity Guidance 2023 where networked components apply.

Service pillars

Six Ways Fujifilm Keeps Consumables Programs Auditable

Predictive Maintenance

Where sealed systems report cycle telemetry, ML forecasts seal-failure and dryer faults 7–14 days ahead so CSSD avoids wet packs.

Remote Software Update

OTA patches for connected readers and printers under FDA 510(k) special controls and IEC 62304 lifecycle traceability.

Cybersecurity Monitoring

Continuous SBOM scan, threat-intel feed, and NIST CSF-aligned response for networked indicator and UDI stations.

UDI / Lot Recall Drill

Lot-level lookup, field-action templates, and receiving-to-CSSD identity reconciliation without PHI.

Sterilization Validation Packs

ISO 11135 EO / ISO 11137 gamma / ISO 17665 steam documentation mapped to your autoclave load patterns.

Workflow Optimization

KPI dashboards for case-cart turnaround, indicator fail rate, glove AQL complaints, and wipe contact-time compliance.

78% reduction in unplanned sterile-line downtime in monitored pilots
4.2× faster cybersecurity patch deployment vs. manual USB cycles
12,000+ networked devices and readers under remote monitoring
99.94% uptime across participating installed-base nodes

Pilot metrics describe participating sites under defined monitoring contracts; they are not universal product performance claims.

Hospital CSSD command board with cycle telemetry

See how Fujifilm flagged a dryer fault 11 days early at a top-10 academic medical center CSSD.

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